Welcome to our new Help Center section "CopeCart - your reliable partner". Here you will find all the important information about how CopeCart supports you in legal matters and how we ensure that your interests are always protected.

As your trusted partner, CopeCart always strives to provide a smooth and positive shopping experience. We actively advocate for the products that are traded via our platform and represent your and our interests in court if necessary. This way, we ensure that you can rely on us while you drive your business forward.

This is how we ensure that everyone involved can enjoy a seamless and pleasant shopping experience.

We are pleased to introduce our new video series "Lawyer to go". In this series, lawyer Kläner explains the latest legal developments in a short and understandable way and informs you about current judgments that may be important for you and your business. (only available in german)

These videos are a valuable resource for keeping up to date with the latest case law and knowing your rights. Watch the first video on distance learning here.

Another important aspect of our support is the dunning process.

We work with our debt collection partner to ensure that outstanding payments are collected efficiently and professionally.

Our aim is to make the process as smooth as possible for you and ensure that you can focus on your business while we take care of enforcing your claims.

We hope this overview gives you a good insight into our new support services. If you have any questions or need further information, our support team is always available to help.