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Summary Cancel subscription as a Vendor
Summary Cancel subscription as a Vendor

How to pause or cancel a customer's subscription as a vendor

Updated over a week ago

In your account, as a vendor, you have the option to search for and call up an order. Furthermore, you have the option to pause and/or terminate the existing subscription.

  1. Step -> Transactions -> Payment plans: Subscription

2. Step -> Click on the blue order ID -> Pause or cancel the subscription

You can set the date for ending the subscription yourself

  • you can choose the date of today's date to cancel it immediately

  • you can choose any date to cancel it at this time

Need more information? You can find many details and an extensive explanation here.

If you have any further questions, feel free to contact our support team.

Best regards

Your CopeCart Team

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