It is important to provide proof of performance for various concerns. It should also be noted that some types of products require a different proof.
The “First and Last Login” should always be verifiable.
Here it can be proven whether the customer has logged into his member area.
Performance progress
The progress in the member area indicates that the customer has consumed the content.
Chats/Messages/E-Mails
This refers to any chats or other exchanges between you as the product manufacturer and the customer. It must be clearly recognizable that it is a conversation between you and your customer.
Proof of delivery
In the case of a physical product, evidence of delivery must be available.
Created documents
All documents created for the customer.
Example: a certificate of participation
Legal notice
The above information is not a substitute for legal advice. According to the contract existing with you, you have to provide a product description that meets all legal requirements. If in doubt, seek qualified legal advice!
For further questions, please feel free to contact our support team.
Best regards
Your CopeCart Team