With CopeCart, you can easily store your digital products directly within your product setup. This means you no longer need separate storage space, and your customers have direct access to your products.
How to Upload a File for Your Digital Product
When you create a digital product, you can easily add the file on the product editing page.
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Example: If you want to upload a file for an e-book, go to your product editing section, select the “Download Product” section, and upload the file in one of the supported formats.
Download Access Settings
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After you upload the file, set how long buyers can download the product after purchase (1) and how many times they are allowed to do so (2).
Note: A minimum of three downloads per purchase must be allowed. Additionally, you can specify the number of downloads as you wish.
Important to Know
Only one file per product: If you want to offer multiple files, compress them into a ZIP file. Here’s how to create a ZIP file.
Maximum file size of 5 GB: Please ensure that your file does not exceed this limit.
Access upon order: After a successful order, customers gain access to the file, even if the payment status is still pending.
Download restrictions: Once the maximum number of downloads is reached, access to the file will automatically terminate.
FAQ About Download Products
What file formats are supported?
CopeCart supports the following formats: EPUB, MOBI, PNG, AZW3, IBA, JPEG, PDF, FB2, DJVU, TXT, RFT, MP2, MP3, MP4, AAC, WAV, FLAC, ALAC, MQA, OGG, WMA, ZIP.
What should I do if I need to upload multiple files?
Create a ZIP file containing all the necessary files and upload it as a single file.
How do I create a ZIP file?
Windows: Select all files → Right-click → “Send to” → “Compressed (zipped) folder.”
Mac: Select the files → Right-click/Two-finger click/Cmd+click → “Compress Items.”
Can I upload an e-book?
Yes, that is possible. If it is a standalone product, please create an e-book product to avoid tax errors. You can find everything about our product categories here.
How do my customers receive the digital product?
After the purchase, your customers will receive an email from CopeCart with a download link.If you have any further questions, our support team is always available to assist you.
Our support team will be happy to answer any further questions you may have.
Best regards
Your CopeCart Team