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Creating products for vendors at CopeCart: step-by-step instructions and options
Creating products for vendors at CopeCart: step-by-step instructions and options

Withdrawal, return, creating new product, image, product description, download product, file attachment, PDF, payment options, newsletter

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In this article, you as a vendor will learn how to easily create your own products on CopeCart.

From the step-by-step instructions to the various customization options, we'll guide you through the process of creating your offers. Let's work together to turn your ideas into products that will delight your customers.

How to create your product on CopeCart

The first step is to log in to your CopeCart account. After logging in, your personal dashboard will open. Here you have the option of selecting various tabs on the left-hand side. Click on the "Products" tab and then on "New product" in the top right-hand corner.

First, select the right category for your product. To help you, we have created a detailed help article in which each category is described with suitable examples. In addition, our product wizard chat is available to help you categorize your product at any time.

Tip: Use our product assistant chat to quickly and easily find the right category for your product.

The chat is available around the clock and offers immediate support!

Once you have selected your product type, enter the name of your product in the "Product name" column. In the next column, enter the price of your product.

Product description

Please write a detailed product description of at least 250 characters. Once completed, please click on the "Create product" button at the bottom right to be redirected to a new window.

Upload product image

A suitable image is required for your product (mandatory field). Please note the following requirements:

  • Format: The product image must be in JPG or PNG format.

  • File size: The maximum file size is 2 MB.

  • Image size: The recommended image size is 740 × 500 pixels.

Make sure you choose a high-quality and appealing image, as it makes an important first impression on your customers.

Product description

You have already filled in your description in the second step. You have the option of adding to or editing your description.

Product Promotion URL

If you sell products via CopeCart and use PayPal as a payment method, it is necessary to provide a sales URL, i.e. a link to the website where customers can purchase the product.


Enter different words here that match your product. For example, if your product is a book about nutrition, suitable tags could be health, nutrition, lifestyle, etc.

Upload product

If you have selected the product type "Digital product", you can make your e-book, PDF or similar products available to your customers for download.

Upsell Funnel

If you have already created an upsell funnel for your product, you can add your funnel here to offer your customers additional products in the next order step.

Thank you page

It is possible to add an individual thank you page, which your customer will land on after completing the order process. Please note that this thank you page must contain the note "Copecart will be debited". Alternatively, you can omit the individual thank you page and your customer will receive the standard CopeCart thank you page instead.

Product availability

Here you can set whether your product is an unlimited or limited offer.

Product options

Here you can define product categories and set individual selection options. For example, if your product has different sizes, as is the case with clothing, this allows your customer to select a suitable individual size.

Set active time for the product

Here you can specify whether it is a time-limited offer, for example a Black Friday promotion or similar.

Addon product/order bump

Here you can display additional offers in your order form, which are ideal as a supplement to your original product, for example.

Payment details/ promo codes

Here you can select whether the price is displayed net or gross. You also have the option of activating the option here so that customers can use a voucher code for your offer.

Allow multiple purchases

Here you can choose whether your customer can add your product to the shopping cart more than once.

Free trial period

Here you can specify whether the customer can test your product free of charge for a certain period of time, for example to check the quality.

Payment plans

Here you can specify whether the order is made as a one-off payment, installment payment or as part of a subscription.

Payment options

The next step takes you to the available payment methods for your product. Here you can select which payment method the customer can use to purchase your product.

Refund Setting/cancellation period

Among other things, you can specify how long your returns policy is valid for. You can choose from options such as 14 days, 30 days, 60 days or no returns.

Selling restrictions by country/customer type

Do you only want to offer your products in certain countries, such as the DACH region? In the next step under "Sales restrictions by country", you have the option of selecting the countries in which your customers can order. You can also define your customer type and choose whether your product can only be sold to private individuals, only to companies or to both.

Contract Fulfillment Data

Please select which information the customer must provide in the order form for an order.

Order form

In the next step, you can select the design of the order form. Here you can specify whether your checkout is a one-step (1-step) or two-step (2-step) form.

Activate affiliate program

You can find detailed instructions on the partner program here.

Joint venture partnerships

If other vendors are involved in your product, you have the option of establishing a joint venture partnership. This means that the shares are divided directly in the event of a sale.

Integrations (IPN)

Here you can specify whether interfaces should be activated for this product (IPN). This could be an integration with email marketing software, for example. You can find out more about IPN integration here.


If you want to set up additional tracking for your sales, first go to your account settings to set up tracking.


Here you have the option of specifying which of your customers' actions you would like to be informed about. To do this, enter an e-mail address to which the notifications should be forwarded. You can find more information here.

Customize checkout template

If you would also like to send your customers a newsletter, the "Customize checkout template" section allows you to choose whether the newsletter is already included in the product or whether a clickable box is displayed. This allows the customer to decide for themselves whether they want to subscribe to the newsletter.

When you are happy with all the settings for your product, click on the green save button in the top right-hand corner to save all the changes. We hope you enjoy creating your products.

Best regards

Your CopeCart Team

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