All Collections
CopeCart
![](https://downloads.intercomcdn.com/i/o/507378/5f61cb6f591781e5afb76cd0/34d8ff541e4315cb4d07b80d90976069.png)
Our Help Center is your most powerful tool for using CopeCart!
129 articles
Start with CopeCart
As a newcomer to CopeCart, you will find everything you need for a perfect start here.
Start with CopeCart as AffiliateVendor and affiliate explanation, What is CopeCart, How to get started, Affiliate link, Account verification (KYC), Reseller model, Tips
Start as a vendor with CopeCartStart at CopeCart, account creation, reseller, invoice automation, affiliate marketing, traffic increase, CopeCart marketplace
The CopeCart Marketplaceaffiliate partner, vendor, vendor, search function, product listing, affiliate marketing
Start with CopeCart: PayoutsFast payout, account data, sales tax, payout date, payout intervals, security retention, chargebacks, returns
Advantages of CopeCartWhat is CopeCart, product management, payment methods, affiliates, customer support, commissions, tracking
How to save your tax information in the accountTax number, company form, VAT ID, save changes, Account validation (KYC), tax information, update, payout
Currencies at CopeCartEuro, US Dollar, UAE Dirham, Regions, Dubai, Europe, USA
Second-level commission at CopeCart
Tier-Structurefees, CopeCart fee, fee structure, costs, fee, chargebacks, chargeback, price, tariff structure, fee regulation
CopeCart Basics
Basics for successful selling and advertising on CopeCart
Get notified - Notifications of promotions in your CopeCart accountNotification of sale, defaulted payment, return debit, return, cancellation, paused subscription / installment payment PayPal, email
CopeCart as a resellerThe CopeCart reseller model simply explained, advantages with CopeCart
Your Dashboard at CopeCart
IPN documentations
Account types at CopeCartVendor, Affiliate, Joint-Venture-Partner (JVP)
KPI's of the mobile app dashboardExplanation of KPI's in your dashboard and how you can use them, view for vendors and affiliates in the app
Download invoice/ Create CSV fileTransaction overview/ Download invoices via your CopeCart account/ Create CSV file
DictionaryTerms, Definition, What is CopeCart
How do I create an account with CopeCart?Create an account at CopeCart, account settings, email verification
Order process/ Checkout optionsCheckout page, phone offer, phone sales, increase conversion rate, phone link, phone
Change your email address in your account: A step-by-step guidechange email, update email address, new email, change account details, change mail, new email
Security at CopeCart: How to protect your CopeCart accountData protection, password, data security
How to Unsubscribe from the CopeCart Newsletter
User validation (KYC) with CopeCartUser validation and KYC (Know-Your-Client Feature), verification, unlock account, receive payouts
Return policy at CopeCart: A guide for vendorsRevocation, return, chargeback, return period, right of return, B2B, B2C, revocation period, termination, withdrawal
KYC validation renewal - How to update your dataIdentity check, verification, document check, proof of identity, account verification, KYC renewal, customer data, data protection
IPN integration and IT support
Seamless integration: IPN connections and technological support in the Help Center
Upsell Button TemplatesTemplates for your upsell button and tips/ recommendations for upsell buttons/ sale buttons, embed code, code
Create upsell pageAdvantages of upsells, creating your upsell page, integration
How do I create an affiliate program for upsells?Create partner program for upsells, automatic release for upsells, Upsell Funnel
How do I pre-fill fields on the order form?Fields on the order form before filling (by GET parameters)
Button templatesMeaning and use of buttons, selection of different button templates, Code
Sales TrackingIPN tracking, Google Analytics, Facebook Pixel, Tracking
Shopping cart at CopeCartCreation and configuration, checkout, shop, integration
Add thank you pageWhat is a thank you page and how do you add it to your product?, order, order confirmation
Enable trackingActivation/Setup Tracking, Tracking Tools/Settings, Facebook Pixel, Google analytics
Connection to ZapierIntegration Zapier
IPNWhat exactly is IPN and how can you use it with CopeCart? API, Integration
Connection to Slack via ZapierSlack, IPN, API, Integration
Integration ActiveCampaign via ZapierActive campaign, IPN
Integration Mailchimp via ZapierMailchimp, IPN
Integration Salesforce via ZapierSalesforce, IPN
Connection Google Sheets via ZapierGoogle Sheets, IPN
Connection to Trello via ZapierTrello, IPN
Connection to HubSpotHubSpot, IPN
Connection to KlickTipp via ZapierKlickTipp, IPN
Connection to Kajabi via your CopeCart accountKajabi, IPN
Connection to Coachy via your CopeCart accountIPN
Connection to Memberspot via your CopeCart accountIPN
Connection to FunnelCockpitIPN
Connection to 4Leads via your CopeCart accountIPN
Connection to MentortoolsIPN
Connection to HyrosIPN, API, Ad Tracking, Attribution SoftwareEmail Marketing Campaigns, Marketing Activities, Tracking
Multi-device webinar trackingInstructions for multi-device webinar tracking, assignment of affiliate IDs, webinar tracking
Connection to DigiMember via ZapierDigiMember, Zapier, IPN
Connection to SkoolIPN, skool
What does BETA mean?BETA version, collection beta, improvements, software, adjustments, suggestions, ideas, optimization
How do I delete my account?You can delete your CopeCart account yourself, Deactivate account, Deactivate account
How do I make a test order?Explanation for a test order and FAQ
How do I get my partner seal?Advantages and integration of the CopeCart Partner seal
How can I download my affiliate partnerships?Download affiliate data, affiliate overview
FAQ Product validationProduct rejected, product type, product category, reason for rejection, product approval, product released, product blocked, which category
KPI changes from 17.06.2024KPI, Cash flow - Changelog
FAQ: How do I find my username on CopeCart?Find Username, CopeCart Username, Affiliate Name, Account Settings, Profile Information, Forgot Username, CopeCart Help, Affiliate-ID
How to customize the language of the checkout formCheckout in English, Spanish, French, Order form, Check out, Change language
Payments and refunds
Payment methods, secure transactions and everything to do with payments can be found here
Transaction types and transaction statusTransaction list, transactions at a glance, order overview, payment status, return status
Refund and chargeback at CopeCartThe difference between a refund and a chargeback lies in the way a money transaction is reversed
Paypal Pay Later at CopeCartpay later paypal, paypal credit check, credit score paypal
SEPA paymentsSEPA payments, direct debits and return debits
Changing the payment methodThe payment method of an order can be changed, how this works exactly, you can find out here
Payment process, taxation, transaction overviews and credits at CopeCartTaxation, transaction overviews and credit notes at CopeCart, taxes, freelancer, self-employed, small business
CopeCart feeFee, invoice examples for VendorIn, Affiliate and JVP, costs
Requirements for an Effective Dispute Resolution ProcessDescription of Requirements for Dispute Resolution
The security deposit at CopeCartWhy and how are payouts split?, Payouts, Amount missing, Amount is too low, Payout is too low, Credit note, transaction
No payment receivedLate payout, no payout received, reasons, no payout date, no date, when next payout
Initiate refundReimbursement, Refund, Refunding, Refunds
Easy continuation of the installment payment with a new payment linkIn the event of a failed payment, a payment link can be created so that the installment payment can be resumed
Payment method and returnsPayments, withdrawal, SOFORT, invoice, Apple Pay, Google Pay, Microsoft Pay, PayPal, SEPA, trial period, test phase, free trial
Payment plans at CopeCartSubscription, minimum term, installment payment, one-time payment, installments, monthly payment
Fast Payoutfaster payout, earlier payout, accelerate payout, express payout options
Cancel subscription for vendorsInstructions for vendors to cancel a subscription
Pause subscription and installments
Update subscription and installment payments/ charge failed installment payment via credit card againPrice change, paused payments, reactivate, activate, payment failed, charge again, credit card, new debit, change price
Provide evidence of service provisionDocuments and proofs
Klarna at CopeCartKlarna add as payment option in existing products, advantages, what is Klarna
Reverse charge procedure at CopeCart
Lifting the SEPA limit - Important information for vendors
The CopeCart AwardSales, processing and shipping of your award
Joint-venture-partnershipJVP at a glance, revenue distribution, what is joint venture partnership, distribution of sales
Logistician at CopeCartAdd or delete logistician, Logistics, services
Team management at CopeCart - Efficient task distribution for an optimized vendor accountadd users, account management, user roles, roles, admin, team members
Phone Offer Feature at CopeCart - Selling made easy by phonePhone sales, feature overview, vendor/affiliate view, phone feature, telephone sale
Link for your phone salephone sale, tele sale generating link for the phone sale
Configure tracking key at CopeCartTracking keys for vendors and affiliates, Google Analytics, Facebook Pixel
Sales partner at CopeCartAdd and delete salespeople, salesperson, sales, team management, team
VIP Vendors at CopeCartVIP Service, VIP-Vendor, VIP Relationship Manager
One Click Shop - CopeCart Shop - create and editCreate/edit store, make settings
Deal Closer Tool / Phone OfferPhone Feature, Phone, Phone Offer, Phone
Your event with CopeTicketEvent, QR code, QR scanner, event, ticket, ticket system, live event
Creating products for vendors at CopeCart: step-by-step instructions and optionsWithdrawal, return, creating new product, image, product description, download product, file attachment, PDF, payment options, newsletter
Product types at CopeCartAllowed product types as well as prohibited products
Promo codes at CopeCartcoupon, vouchers, discount code, code, promo, promocode, discount, delete coupon, voucher and subscriptions, installments
AI at CopeCartCopeCart provides you with AI as a feature to automate the creation of your product text
Addon productsDefinition addon product, set price and edit, order bump
Create a bundlecreate, add a bundle
Upload file at CopeCartData safe and its restrictions for digital products, deposit file, upload pdf, upload file, doc, doc upload
E-book files at CopeCartE-book file upload, ZIP file, file upload
Delete productDelete or deactivate product
Special price at CopeCartprice reduction, reduction in price, price cut, lower price
How do I create my product options?Create/edit product options
Upsellsaddons, order bump, upsell funnel
How do I create an upsell funnel?Create/edit upsell funnel, upsell, addon, order bump
Summary Product price/ free productMinimum price for your product at CopeCart, 0 Euro, free of charge, minimum price
Sales URL required for PayPal payments
Instructions for creating an online product with leads in compliance with the GDPR (DSGVO)
How to create your affiliate linkgenerate in the CopeCart marketplace, creation of the affiliate link by the vendor, termination of the affiliate partnership, end affiliate
Create affiliate link manually as a vendor/ Add affiliate to the productConfigure affiliate link manually, manually deposit affiliate, deposit/save affiliate partnership, save affiliate
How to get started as an affiliateTips and tools for your career as an affiliate, what is CopeCart, how to get started, start at CopeCart, earn money with CopeCart
Affiliate Management - Approval of affiliate requestsManually confirm, reject, or automatically accept affiliate requests, terminate affiliate cooperation, change commissions
Create affiliate registration linkSimplification of your affiliate products
Activate affiliate programHow can you add affiliates to your products and list your product on the CopeCart marketplace?, marketplace
How do I get my affiliate link?Get affiliate link for different products, marketplace
Why did I not receive an affiliate commission?Affiliate commission, missing payment
Dunning/ collection
Effective dunning and debt collection: measures to safeguard our payment integrity and customer relationships.
Collection overview and settingsStatus and process of the collection area, dunning options, automatic dunning procedure
Debt managementReceivables management and stages of receivables management
Cancel receivables from debt collection
Withdrawal right for your order
Login Details for your ordered product
Change of your account details for your installment payment/ Early settlement of your installment paymentUpdate, change account details, change IBAN, replace an existing installment payment, end installment payment early
How to cancel your subscriptionCancel subscription, Unsubscribe, How do I cancel my subscription, Stop subscription, End membership, Terminate subscription